Read Message

Janet: Television not working in Sero

As stated in the message heading in the Sero entertainment app Television programmes are not working.

Date:

Janet: Re: Television not working in Sero

Just to add that I have carried out a system repair from within Sero today (Monday) and the TV programs are still not working. When you press enter on the option, there is a delay and, finally, the system is put back to the Entertainment option. Once I think I heard part of a message saying that it could not connect but not heard it since. I can get into the described movies menu so it is not a connectivity issue at my end.

Date:

Shawn Bever (Pneuma Solutions Staff): Re: Television not working in Sero

Hi Janet,

I'm pretty sure I've already talked with you via our Support email and directed you to remove and reinstall System Access. If I haven't, that's what you'll need to do to clear the problem.

Thanks,

Shawn

Date: