Read Message

Shawn Bever (Pneuma Solutions Staff): IMPORTANT NOTICE REGARDING SERO MAIL

Hi All, an issue has been detected in Sero mail which can result in messages being permanently lost under the following circumstances:

When viewing open messages by pressing the Alt + N keyboard command, the messages that you view in this way will be permanently lost.

We are working to correct this problem, but in the meantime, please view each of your messages by opening each of them from the list, and avoid using the Alt + N keyboard command to move from one message to the next.

I'll post an update once this issue has been fixed.

Shawn

Date:

Shawn Bever (Pneuma Solutions Staff): Re: IMPORTANT NOTICE REGARDING SERO MAIL

Hi All,

The Alt+N shortcut to move through your messages is safe to use. Messages that you read in this way are automatically moved to a folder named "Read Saved Mail". We have updated the Sero Help documentation to make this more clear.

Cheers,

Shawn

Date: